Update from e20

Enterprise 2.0 Boston - Day 2 Edit

Day 2 of Enterprise 2.0 Boston and the conference energy is really building. The morning keynote lineup included Matthew Fraser, author of “Throwing Sheep in the Boardroom” gave an insightful overview of how organizations are challenged to change in a social, networked world (and I snagged a free book later on in the expo).

Main themes of today, and of this conference, seem to be:
1. Making SharePoint better - overwhelming consensus and conversation about the inability of SharePoint to facilitate e20, collaboration and community natively. Consensus breaks down on which partner/vendor product fixes the problem best. I saw a beautiful display by Razorfish which was SharePoint, mixed with Confluence, NewsGator’s Social Sites, and a little FAST search mixed together. An e20 cocktail! Add clean Razorfish UE and it looked very nice indeed.

2. The importance of managing change - Today Booz Allen Hamilton won the Open Enterprise 2009 award for best social networking implementation - their project budgeted 50% of total cost for change management. yep - 50%. Here at J&J I feel that this will be a really important poitn for IT and BIS teams to understand: Not only how to implement these technologies to really enable community, collaboration and social engagement, but what will it cost to get people going. Right now - most IT projects appear to have a fairly typical line item for Change Management, but it seems to receive lip service, at best. For true E20 enablement - and to get the Most out of enterprise collaboration tools - adoption strategies and change management will have to be managed carefully and resourced appropriately.